Privacy Policy - Olexy Productions

1. Introduction

At Olexy Productions, we are committed to protecting and respecting your privacy. We take the security of personal information seriously and are dedicated to handling data in a transparent and lawful manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or interact with our website at olexyproductions.com (“Website”). We implement rigorous protocols and practices to ensure data protection in alignment with the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).

2. Scope of Policy and Role of Data Controller

This Privacy Policy applies to personal data processed through olexyproductions.com, including all pages, services, features, and communications associated with the Website. Olexy Productions acts as the data controller for the personal data we collect, meaning we determine the purposes and means of processing your data. Any questions regarding this Policy or the exercise of your rights may be directed to us at [email protected].

3. Categories of Data Processed

We collect, process, and store several categories of personal data depending on how you interact with our Website and services:

a. Usage Data: Includes information about your visits such as browser type and version, IP address, referring URLs, time zone settings, session duration, and page interactions.

b. Account Data: Consists of your name, address, email address, phone number, and other information provided upon account creation or in the course of using our services.

c. Profile Data: Pertains to your service preferences, purchase history, content views, and behavioral patterns associated with your interactions on olexyproductions.com.

d. Communication Data: Comprises correspondence you send to us, including support requests, feedback, inquiries, or messages via contact forms or direct emails.

e. Technical Data: Covers device type, operating system, screen resolution, language settings, and system configurations relevant for technical support and optimization.

f. Transaction Data: Involves details of payments made to or from you, including billing details, order history, and shipping or delivery addresses. We do not store complete payment card information.

g. Preference Data: Constitutes your opt-in settings for marketing communications, interest categories, subscription preferences, and feedback submitted for personalization purposes.

4. Legal Bases for Processing

We process your personal data only when permitted by law, including:

– Performance of a Contract: When necessary to fulfill a contract with you or to take steps prior to entering into a contract (e.g., managing an account or delivering a purchased service).
– Consent: When you’ve explicitly given us permission (e.g., for marketing communications).
– Legitimate Interests: For purposes such as Website maintenance, user improvement, analytics, and direct communication essential to services, provided such interests do not override your rights.
– Legal Obligation: When required to comply with tax, legal, or regulatory obligations.

5. Your Rights

Under applicable data protection regulations, you have the following rights with respect to your personal data:

– Right of Access: Obtain confirmation whether we process your personal data, and access to information about that processing.
– Right to Rectification: Correct inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data where there is no lawful reason for its retention.
– Right to Restriction: Limit processing of your data in certain circumstances.
– Right to Data Portability: Receive a machine-readable copy of your personal data for reuse or transfer to another provider, where feasible.
– Right to Object: Oppose processing based on legitimate interests or for direct marketing purposes.
– Right to Withdraw Consent: Withdraw previously granted permissions at any time.

To exercise any of these rights, contact us at [email protected].

6. Security Measures

We employ industry-standard security measures to protect your personal data, including:

– End-to-end encryption for data transmission.
– Role-based access control and authentication protocols.
– Secure data storage systems and regular backups.
– Staff awareness training and access supervision.
– Threat detection mechanisms, firewall protections, and periodic vulnerability scans.

We continually assess and enhance our safeguards to mitigate data risks.

7. International Transfers

We may transfer your personal data to countries outside of your jurisdiction, including the United States, where we host and operate our infrastructure. Such transfers will only occur:
– To countries recognized as having adequate data protection laws, or
– Under Standard Contractual Clauses or other appropriate safeguards recognized under the GDPR.

We ensure that all international processing complies with local legal requirements and respect your privacy rights.

8. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this Policy.

– Usage and Technical Data: Up to 24 months for analytical purposes.
– Account and Profile Data: For as long as your account is active, plus up to 12 months for auditing and reconciliation.
– Transaction Data: Retained for seven (7) years to comply with financial and tax regulations.
– Communication Data: Retained for 24 months for service tracking and compliance.
– Consent and Preference Data: Retained until you update your preferences or withdraw consent.

After expiration of the retention period, data is securely deleted or anonymized.

9. Cookie Policy

Our Website uses cookies and similar technologies that distinguish you from other users and improve functionality, performance, and analytics.

Types of cookies we use:
– Essential Cookies: Required for website core operations and security.
– Functional Cookies: Enable personalization, saved preferences, and smoother user navigation.
– Analytics Cookies: Collect aggregated data about visitor behavior to optimize content and features.
– Performance Cookies: Monitor Website speed, responsiveness, and system errors.

10. Cookie Management and Legal Compliance

Upon visiting olexyproductions.com, you are presented with a cookie consent banner. You can manage your preferences through our Cookie Settings or by adjusting browser controls to refuse selected cookies. We respect Do Not Track (DNT) signals where technically possible.

Consistent with GDPR and CCPA regulations, we do not collect non-essential cookies without your prior consent, nor do we sell personal data as defined under the CCPA.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] so that we may take appropriate action.

12. Updates to This Policy

We may update this Privacy Policy from time to time in response to evolving legal, regulatory, or operational requirements. Where changes are material, we will notify you through prominent notice on olexyproductions.com or via direct communication. Continued use of our Website following such changes constitutes your acknowledgment and acceptance.

13. Contact Information

If you have any questions about this Privacy Policy, your data rights, or our data practices, please contact us at:

Olexy Productions
Email: [email protected]
Website: www.olexyproductions.com

We are committed to full compliance with applicable privacy laws and welcome your questions or requests concerning the handling of your personal data.